Travel and Service Information

Prepare the information needed for a quote and check the service details that matter for your journey in the Dominican Republic.

Common questions

Which airport should I select?

Use the airport shown on your flight booking. Punta Cana uses PUJ, Santo Domingo Las Américas uses SDQ, Puerto Plata uses POP and Santiago Cibao uses STI. If the airport name or code differs from these examples, provide the exact airport and flight details rather than selecting a nearby city.

Can I request transport to a hotel or private address?

Enter the exact destination and check the location selected by the booking form. For a villa, apartment or address that is difficult to identify, send the full address and a map link to support. Availability and the quoted route should be confirmed for that location.

What should I keep available while travelling?

Keep your confirmation, booking reference, meeting instructions and support contact details accessible. Check the pickup date and local time before each journey. Tell support promptly if your flight, accommodation or contact information changes.