Dominican Airport Shuttles LLC Privacy Policy

Effective Date:  Jan  01, 2025

1. Introduction

Dominican Airport Shuttles LLC ("we," "us," "our," or "DAS") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard1 your information when you use our services, including transportation, airport VIP services, car rental with driver, and tours (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you consent to the2 practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information3 about you:

• Personal Information: This is information that can be used to identify you as an individual, such as your name, email address,4 phone number, passport number (for Airport VIP services), flight details, hotel information, and payment information (e.g., credit card number, billing address).
• Booking Information: Details related to your bookings, including dates, times, locations, services requested, number of passengers, luggage details, and any special requests.
• Usage Information: Information about how you use our Services, such as your interactions with our website (if applicable), your IP address, browser type, device information, and operating system.
• Communication Information: Records of your communications with us, including emails and any feedback you provide.
• Lost and Found Information: Details about lost items, including descriptions and contact information provided for retrieval purposes.

3. How We Collect Information

We collect information from you in the following ways:

• Directly from you: When you make a booking, contact us, fill out forms, or otherwise provide us with your information.
• Automatically: When you use our website (if applicable) or interact with our emails, we may collect certain information automatically through cookies, web beacons, and similar technologies.
• From Third Parties: We may receive information about you from third-party service providers, such as tour operators or online travel agencies, if you book our Services through them.

4. How We Use Your Information

We use your information for the following purposes:

• To Provide and Manage Our Services: To process your bookings, arrange transportation, facilitate airport services, manage car rentals with drivers, organize tours, and communicate with you about your reservations.
• To Process Payments: To collect payment for the Services you book.
• To Improve Our Services: To analyze usage patterns, troubleshoot problems, and enhance the functionality and quality of our Services.
• To Communicate with You: To send you booking confirmations, updates, service-related announcements, and respond to your inquiries.
• For Customer Support: To assist you with any issues or questions you may have.
• For Marketing Purposes (with your consent): To send you promotional emails or other marketing materials about our Services or special offers. You can opt-out of receiving marketing communications at any time.
• For Lost and Found: To help locate and return lost items to their rightful owners.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements, such as responding to lawful requests from government authorities.
• To Enforce Our Terms and Conditions and Policies

5. How We Share Your Information

We may share your information with the following third parties:

• Service Providers: We may share your information5 with third-party service providers who assist us in providing the Services, such6 as drivers, tour operators, payment processors, IT providers, and customer support providers. These providers are only authorized to use your information as necessary to perform services on our behalf.
• Airport Authorities: For Airport VIP Services, we may share your information with airport authorities to facilitate your passage through immigration and customs.
• Business Partners: We may share your information with trusted business partners who offer complementary services, such as hotels or travel agencies, but only with your consent.
• Legal Authorities: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• In Connection with a7 Business Transaction: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.8
• To Protect Our Rights9 and Safety: We may disclose your information to protect the rights, property, or safety of Dominican Airport Shuttles LLC, our customers, or others.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These10 measures may include:

• Secure Socket Layer (SSL) technology: To encrypt sensitive information transmitted online (if applicable).
• Access controls: Limiting access to your information to authorized personnel only.
• Regular security assessments: To identify and address potential vulnerabilities.
• Data retention policies: Retaining your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.11

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your12 information.

7. Your Rights

You may have the following rights regarding your personal information, subject to applicable law:

• Access: You may request access to the personal information we hold about you.
• Rectification: You may request that we correct any inaccurate or incomplete13 personal information we hold about you.
• Erasure: You may request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You may request that we restrict the processing of your personal information in certain circumstances.14
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.15
• Objection to Processing: You may object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
• Withdraw Consent: If we rely on your consent to process your personal information, you may withdraw your consent at any time.

To exercise16 any of these rights, please contact us using the contact information provided below.17

8. International Data Transfers

Dominican Airport Shuttles LLC is based in Delaware, USA. Your information may be transferred to and processed in the United States or other countries where our service providers are18 located. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is19 protected in accordance with this Privacy Policy and applicable law.20

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children21 under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact22 us, and we will take steps to delete23 such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised24 Privacy Policy on our website25 (if applicable) or otherwise notify you. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our26 data practices, please contact us at:

Dominican27 Airport Shuttles LLC Email: info@dominicanairportshuttle.com